By booking an appointment with one of our practitioners you are entering into a contract of sorts. It is your responsibility to notify us of any change of circumstance or you may be charged for a missed consultation.
We understand and are aware that sometimes things come up and you may need to cancel or change your appointment. However your booking time is allocated and reserved for you and if you do not advise that you cannot make it, then someone else may be missing out.
So out of consideration for our Practitioners and other clients, we ask you kindly to please provide a minimum 48 hours’ notice if you wish to cancel or change your appointment. If less than 24 hours is given then a 50% cancellation fee will be incurred and a ‘no show’ is charged at full price.
Any changes to your appointment can readily be made via our online booking system or alternatively by calling the clinic directly.